Privacy policy

Titan Data Hub welcomes your visit to our website and your interest in our company. We take the protection of your personal data seriously and want you to feel secure when visiting our website.

Collection and Processing of Personal Data

In general, you can visit the Titan Data Hub sites without us needing your personal information.

Your inquiries will be directed to the responsible office in the company and answered there. If this is not possible or if it is more appropriate to answer by another organizational unit, your inquiries will be forwarded there and will be answered from there, including all data provided by you.

Every access to our web services and every call of a file stored in the web service is logged. This logging serves for internal, system-related and statistical purposes. The names of the retrieved file, date and time of retrieval, amount of data transferred, message about successful retrieval, web browser, the requesting domain and anonymized IP address are logged.

Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system from your computer and your connection to the Internet.

Cookies cannot be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.

In no case will the data collected by us be passed on to third parties nor a link with your personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. You can deactivate the use of cookies at any time via the settings of your browser. Please use the help features of your internet browser to find out how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Notes about Tracking Tools

1 – About Matomo

Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud.

2 – Purpose of the processing

Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.

Matomo is processing the following personal data:

  • Anonymized IP address
  • User ID
  • Custom Dimensions
  • Custom Variables
  • Order ID
  • Location of the user

And also:

  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browser

3 – The legitimate interests

The processing of personal data with Matomo is based on legitimate interests.

Processing your personal data is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.

Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

4 – Recipient of the personal data

The personal data received through Matomo are sent to:

  • Our company.

5 – Details of transfers to third country and safeguards

Matomo data is hosted in Germany

6 – Retention period or criteria used to determine the retention period

We are keeping the personal data captured within Matomo for a period of 180 days.

7 – The existence of each of the data subject’s rights

As Matomo is processing personal data on legitimate interests, you can exercise the following rights:

  • Right of access: you can ask us at any time to access your personal data.
  • Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
  • Right to object: you can object to the tracking of your personal data below.

As Matomo is processing personal data on explicit consent, you can exercise the following rights:

  • Right of access: you can ask us at any time to access your personal data.
  • Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
  • Right to portability: you can ask us at any time for a copy of all the personal data we are processing about you in Matomo.
  • Right to withdraw consent: you can withdraw your consent at any time by clicking on the following button.

8 – The right to withdraw consent at any time

You can withdraw at any time your consent here.

9 – The right to lodge a complaint with a supervisory authority

If you think that the way we process your personal data with Matomo analytics is infringing the law, you have the right to lodge a complaint with a supervisory authority.

10 – Whether the provision of personal data is part of a statutory or contractual requirement; or obligation and possible consequences of failing to provide the personal data

If you wish us to not process any personal data with Matomo, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.

11 – The existence of automated decision-making, including profiling and information about how decisions are made, the significance and the consequences

Matomo is not doing any profiling.

Notes on Social Media

Youtube

Our website uses plugins from the Google-powered YouTube page. The provider of this website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit any of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube.

In addition, this website incorporates videos from the provider YouTube. Use of this offer also requires that you connect to YouTube’s servers in the United States. This will send certain information to YouTube. For the YouTube videos embedded in our website, the advanced data protection mode offered by YouTube is activated. This means that YouTube only stores information about a visitor to our website if they decide to play an embedded video. In this case, YouTube may also store cookies on the visitor’s device. Titan Data Hub has no influence on the collection and storage of information by YouTube and itself is not aware of the information collected. You should carefully review the privacy policy of YouTube before using the features of YouTube.

For more information on how to handle user data, please refer to the YouTube Privacy Policy https://www.google.de/intl/de/policies/privacy

Use and Disclosure of Personal Data and Earmarking

All personal data arising in the context of Titan Data Hub GmbH will be collected, processed and used in accordance with the respective applicable regulations for the protection of personal data, only for the purpose of contract execution and to safeguard legitimate own business interests with regard to the order processing of our customers, suppliers and interested parties.

A comparison of this data with other data, in particular a reference to individual persons or a transfer to third parties, is excluded.

Deletion or Blocking of Data

We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions.

Your rights to Information, Correction, Suspension, Cancellation and Opposition

You have the right to receive information about your personal data stored by us on the webserver at any time. Furthermore, you have the right to correction, blocking or, apart from the prescribed data storage for business transactions, deletion of your personal data. Please contact our data protection officer. The contact details can be found at the bottom.

For a data lock to be taken into account at all times, this data must be stored in a lock file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request.

You can make changes or revoke your consent by notifying us with effect for the future.

Security

Titan Data Hub GmbH uses technical and organizational security measures to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Our web services are protected and controlled at regular intervals in accordance with applicable data protection regulations and the Telemedia Act (TMG).

Changes to our Privacy Policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as: for example, when introducing new services. Your new visit will be subject to the new privacy policy.

Data Protection Commissioner

In accordance with the DSGVO and further clauses regarding data protection law, Büll Data Security Consulting is responsible/in charge/in authority. Contact details are the following:

Titan Data Hub GmbH
Keyword: Data Protection
Gartenstraße 24
89231 Neu-Ulm

E-Mail: info@titandatahub.com